Issues scanning barcodes or incorrect nutritional data.
Help with Apple/Google sign-in, profile, or settings.
Questions about plans, billing, or restoring purchases.
Found a problem? Let us know so we can fix it.
Thank you for reaching out. Our team will respond within 24 business hours.
Send another messageOpen the app, point your camera at the product's barcode and wait for the analysis. You can also type the barcode manually.
Use the 'Report Issue' button on the product screen to let us know. We'll verify and correct the data as soon as possible.
Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's subscription settings to cancel.
Yes! The free plan includes unlimited scans and 3 full AI analyses per day. Premium unlocks unlimited analyses and personalized alerts.
Go to the Subscription screen in the app and tap 'Restore Purchases'. Your subscription will be restored automatically.
Scanning requires an internet connection to fetch nutritional data. Your history and favorites are available offline.
Send an email to our support team.
✉ [email protected]